Frequently Asked Questions (FAQ)
What should I consider when choosing a diamond?
Shape of the diamond and the 4Cs of the diamond. Diamonds are graded according to four globally accepted standards – the 4Cs: Clarity, cut, color, and carat weight. The quality of a diamond depends on a combination of these four standards. After choosing your diamond based on the 4Cs and your budget, we help you choose the best setting to fit the diamond you chose.
What is the first step in buying an engagement ring?
At Michael John Jewelry, we pride ourselves with excellent and individually tailored customer service. Therefore, we recommend you explore our website and our Instagram page (@michaeljohnjewelry) and contact us for a free phone or video call or an office visit to ask your questions and determine your preferences.
How can I schedule a showroom appointment?
To make an appointment, call us at 949.387.6777 or email us at info@michaeljohnjewelry.com.
How long does it take to customize an engagement ring?
After choosing the ideal diamond and the setting, it will take 2 to 3 weeks to customize, design and build an engagement ring to fit the center diamond of your choice. At Michael john jewelry, each and every engagement ring is handcrafted to fit the diamond of your choice and uniquely express your love story.
What is the difference between a natural earth diamond versus a lab-grown diamond?
Natural diamonds are formed by enduring 2 to 5 million years of earth pressure to be formed and have been a symbol of long lasting love. Lab grown diamonds are real diamonds that have been cultured and grown in a laboratory by replicating the conditions of natural diamond formation.
Can I upgrade my Michael John Jewelry engagement ring?
Absolutely! We guarantee our jewelry and offer trade ins and upgrades of natural earth diamonds purchased from us for a full credit towards purchase of a new stone.
Does Michael John Jewelry offer repairs?
Yes! We are able to repair any jewelry regardless of brand or type in our in-house workshop.
Does my purchase come with any warranty?
We guarantee the quality of our jewelry and stand behind our quality.
What does an appointment in the showroom look like? What can I expect?
Visiting our showroom in Irvine, California is the best way to see your dream ring become a reality. Most appointments are handled by one of our designers, who have an intimate knowledge and wealth of experience making jewelry from the conception of a ring to the final polish. They work one on one with you to ensure that you find the piece meant for you. You can begin by viewing our beautiful fine jewelry designs in our showroom, choosing your dream stone and consulting with our team to build your dream ring from scratch! With our ability to source, design, and manufacture everything under one roof, we streamline the process for you and will bring your dream jewelry to reality all in showroom in Irvine, California which is a short drive from Newport Beach, Laguna Beach, Corona Del Mar, Newport Coast and Lake Forest.
How can I prepare for my appointment?
You can prepare by exploring our website and our Instagram page (@michaeljohnjewelry) to establish a baseline of what designs you would like to view in our showroom during your appointment.